★★★★★
"I thought my hard drive was gone for good — three years of business documents. ITExpert recovered everything in under 48 hours. Absolutely exceptional service."
Open now · Dar es Salaam
IT Services, Software & AI Solutions in Dar es Salaam
Computer repair and data recovery, custom software and Vitabu ERP, websites, cloud and IT support, and practical AI for business. Repairing PCs in Dar es Salaam since 2007.
What We Do
$1IT Services, Software& AI in One Place.$2
From the moment your device fails to the moment your business scales — we cover every stage of your technology journey.
Computer & Laptop Repair
Screen replacements, motherboard repairs, virus removal, OS reinstall, overheating fixes, and RAM/SSD upgrades for all major brands.
Book Repair →Mobile Phone Repair
Cracked screens, battery swaps, charging port fixes, water damage, and software troubleshooting for iPhone, Samsung, Tecno, Infinix & more.
Book Repair →Data Recovery
Professional recovery from dead HDDs, failed SSDs, corrupted USBs, formatted drives & deleted files. 98% success — pay on success only.
Start Recovery →Website Design & Hosting
Professional mobile-first websites delivered in 7 days. Domain, SSL, hosting, business email & SEO setup included from $120.
Get a Website →Windows & Office Licenses
100% genuine Microsoft Windows 10/11 and Office 2024/365 retail licenses from $19. Instant email delivery after PesaPal payment.
Shop Licenses →Remote IT Support
Secure remote diagnosis and repair via TeamViewer or AnyDesk. You watch every step. Pay only after your issue is resolved.
Start Session →Vitabu ERP
Integrated accounting, sales, inventory, purchasing and customer management, with optional industry modules. Developed by ITExpert-LaptopExpert.
Get ERP Demo →Laptop & Electronics Sales
Grade-A refurbished laptops from $180, desktops & accessories — all tested, warrantied, and with genuine after-sales care.
View Stock →AI Solutions & Automation
Website chatbots, workflow automation and AI-assisted document processing, with human review.
Explore AI →Custom Software & SaaS
Business applications, APIs, integrations and approval workflows built around your process.
See software services →Security, Backup & Recovery
IT security reviews, hardening, backup planning and disaster-recovery preparation.
See security services →Cloud & Managed IT
Cloud migration, business email, servers, networks and ongoing technical support.
See cloud services →Data & Business Intelligence
Dashboards, management reports, data integration and data cleanup.
See data services →Data Recovery
Your Data Is Never Truly Gone.
Our specialists rescue files from drives everyone else has written off — 98% success rate and a pay-on-success guarantee.
- ●Dead or clicking hard drives (HDD)
- ●Failed or corrupted SSDs
- ●Accidentally formatted drives & USBs
- ●Deleted files, photos & documents
- ●Ransomware & virus-damaged data
$ recover --device "/dev/sda" --mode deep
› Initialising sector scanner...
› Drive: Seagate ST1000LM035 · 1TB
› Bad sectors detected: 1,247
› Scanning file signatures...
› Recoverable files: 12,480
› Recovery rate: 98.2%
› ✓ Recovery complete — data secured.
$
› Initialising sector scanner...
› Drive: Seagate ST1000LM035 · 1TB
› Bad sectors detected: 1,247
› Scanning file signatures...
› Recoverable files: 12,480
› Recovery rate: 98.2%
› ✓ Recovery complete — data secured.
$
Website Design & Hosting
A Website That Works While You Sleep.
Professional, mobile-first websites tailored to your brand — live in 7 days. Domain, SSL, hosting, business email & SEO all included from $120.
Vitabu ERP
Run Your Business Smarter.
An integrated platform for accounting, sales, inventory, purchasing, and customers, with optional industry modules. Developed by ITExpert-LaptopExpert.
Vitabu ERP — what is inside
AccountingReporting, AR/AP, audit trail
Sales & POSTransactions and customers
InventoryStock, suppliers, reorder alerts
ModulesOptional industry add-ons
Features depend on your subscription and enabled modules.
Products & Software
Genuine Licenses.
Instant Delivery.
Hardware, software, and business tools — sourced, licensed, and supported under one roof.
Most Popular · Online Shop
Windows 11 & Office Licenses
100% genuine Microsoft licenses. Pay via M-Pesa, Tigo, Airtel, Visa or Mastercard through PesaPal. Activation key delivered to your email instantly.
From $19
Software
Office 2024 & Microsoft 365
Word, Excel, PowerPoint, Outlook — genuine retail licenses. M365 includes 1TB cloud storage.
From $29
Buy online →ERP Solution
Vitabu ERP
Accounting, sales, inventory, purchasing and reporting in one platform, with optional modules.
Custom
Explore Vitabu ERP →Hardware
Refurbished Laptops
Grade-A tested Dell, HP, Lenovo — cleaned, warrantied, ready to use with full after-sales support.
From $180
Check stock →Web Services
Business Website Package
5 pages + domain + 1-year hosting + SSL + email + SEO. Delivered in 7 days.
From $120
Get started →Support Plan
Monthly IT Retainer
Unlimited remote support, priority response, monthly health checks, and discounted repairs.
From $25/mo
Enquire →Remote IT Support
Fix Your Tech
Without Leaving Home.
Certified technicians connect securely — you watch every step. Pay only after your problem is fixed.
1
Book a Session
Call +255 686 600 558, WhatsApp, or fill the form below.
2
Connect Securely
One-time TeamViewer or AnyDesk link — you grant access and watch everything live.
3
We Diagnose & Fix
Root cause identified and resolved live on your screen — no guesswork.
4
Verify & Pay
Confirm everything works before the session ends. Pay only when 100% satisfied.
Technicians Online Now
What We Fix Remotely
Slow or freezing computers
Virus & malware removal
Windows activation & update issues
Software installation & configuration
Network & Wi-Fi troubleshooting
Email & Outlook setup
Remote data backup & recovery
Accounting ERP install & training
Starting from
$10 / sessionClient Reviews
Trusted by Hundreds
Across Tanzania.
Real feedback from customers who trusted us with their devices, data, and digital presence.
★★★★★
"They built our company website in under a week, set up email hosting and trained our staff. Very professional and very reasonably priced."
★★★★★
"The Vitabu ERP transformed our inventory and invoicing. Setup was smooth, data migration painless, and support is always available."
FAQ
Frequently Asked Questions.
Quick answers to what our clients ask most.
Most repairs are completed within 24–48 hours. Complex motherboard-level repairs may take up to 3 working days. We give you a transparent estimate after diagnosis — before any work begins.
Yes, completely safe. We use industry-standard tools (TeamViewer or AnyDesk). You watch every single action in real time and can disconnect the session at any moment with one click.
Our success rate is 98% for logical failures — accidental deletion, formatting, software corruption. You only pay if we successfully recover your data — zero risk to you.
Yes, 100% genuine Microsoft retail licenses activated through official Microsoft servers. Windows 11 from $19, Office 2024 from $29. Buy instantly in our shop via M-Pesa, Tigo, Airtel, Visa or Mastercard.
A full business management system for SMEs covering invoicing, inventory, payroll, VAT reporting, and financial statements. We handle complete installation, data migration, staff training, and ongoing support.
Contact Us
Get in Touch —
We're Here.
Call, WhatsApp, email, or fill the form. We respond within 2 hours during business hours.
Phone
+255 686 600 558
Mon–Sat · Call anytime
WhatsApp
+255 686 600 558
Message us anytime — fast response
Email
info@itexpert-laptopexpert.shop
Reply within 2 business hours
Our Location
Kijitonyama Mabatini
Opposite Integrity Auto Cars, Dar es Salaam, Tanzania
Open in Google Maps →
Monday – Friday08:00 – 18:00
Saturday09:00 – 15:00
SundayClosed
Send Us a Message
Message Sent!
We'll be in touch within 2 hours.
You can also call +255 686 600 558.