ITExpert-LaptopExpert services

IT security, backup and data recovery

Reduce the chance of losing data or access, and get help recovering when something has already gone wrong.

The problem

What this solves

A single failed drive, ransomware infection or stolen password can stop a business. Most incidents are preventable with sensible configuration, current updates and tested backups, and many businesses have none of these in place.

What we offer

The service

01

Business IT security review

  • A practical review of your computers, network, accounts and backups, with a prioritised list of fixes.
02

Security hardening

  • Applying the fixes: updates, safer settings, antivirus and endpoint protection, and removing risky configurations.
03

Network and access control

  • Router and Wi-Fi configuration, user accounts, password practices, and access to shared files.
04

Backup planning and disaster recovery

  • A backup approach suited to your data and budget, and a written plan for restoring it.
05

Data recovery

  • Recovery from failed drives, formatted or corrupted storage, and deleted files.
06

Updates and incident preparedness

  • Keeping systems patched and preparing your team for what to do when something goes wrong.
Who it is for

Built for

  • Offices storing important business records
  • Businesses without tested backups
  • People who have lost files or a drive
  • Companies recovering from a virus or ransomware infection
  • Teams wanting to tighten their IT basics
Deliverables

What you receive

  • A written findings and recommendations summary
  • Implemented fixes agreed with you
  • A configured and tested backup routine
  • A short recovery procedure your team can follow
  • For recovery jobs: a clear diagnosis before any work is charged
Good to know

Requirements and limitations

  • Data recovery success depends on the condition of the media. It cannot be promised in advance, and physically severe damage may not be recoverable.
  • This is practical IT security support. It is not a certified penetration test or a formal compliance certification.
  • We do not offer 24/7 security monitoring or an incident-response retainer as part of this service.
  • No security measure removes all risk. The aim is to reduce it and to make recovery faster.